Job Description:

We are recruiting on behalf of our client for the position of Bodyshop Advisor/Estimator in Maidstone, Kent. This is an excellent opportunity for an experienced professional to advance their career within a well-respected dealership and accident repair specialist. The ideal individual will possess strong customer service skills and a dedication to delivering outstanding vehicle repair support.

Benefits of the Bodyshop Advisor:

• Uncapped earning potential with OTE up to £42,000 per annum
• Competitive basic salary between £32,000 and £36,000, depending on experience
• Permanent, full-time role working 42 hours per week with sociable hours (Monday to Thursday, 08:00 – 17:00; Friday, 08:00 – 16:30)
• Industry-leading training and professional development opportunities
• Supportive dealership environment focused on customer satisfaction
• Opportunities for career progression within a leading dealership group

Duties of the Bodyshop Advisor:

• Welcome customers in a courteous and professional manner to ensure a positive experience
• Handle incoming customer and insurance enquiries, arranging bookings and appointments
• Communicate regularly with customers regarding repair progress and additional work required
• Provide accurate vehicle repair estimates and upsell bodywork and wheel repair services where appropriate
• Process invoices and ensure full payment prior to vehicle collection
• Liaise with internal teams to maintain seamless communication and process compliance
• Manage customer complaints and issues efficiently to ensure swift resolutions
• Maintain accurate records and update dealership database consistently
• Assist in building and maintaining customer relationships to promote satisfaction and loyalty

Requirements of the Bodyshop Advisor:

• Previous experience in a customer-facing role within the automotive or bodyshop sector is desirable
• Strong customer service and communication skills as the Bodyshop Advisor
• Ability to handle enquiries professionally and with attention to detail
• Full driving licence with a clean driving record
• Organisation skills to manage multiple tasks efficiently and accurately
• Knowledge of vehicle repair processes and estimates (preferred but not essential)

If you are ready to take your motor trade career to the next level or require further information about this opportunity, we encourage you to apply today. A member of our team will be in touch to discuss the next steps.

Contact Rhys Woods, Automotive Recruitment Specialist at Perfect Placement covering Maidstone and Kent, today to discover more about this fantastic Bodyshop Advisor opportunity.

Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Let us help you take the first step towards your dream Motor Trade career.