Job Description:

As a Debt Recovery Agent in the business services industry, you will be responsible for managing and resolving outstanding debts in a professional and efficient manner.

Client Details

This company operates within the business services industry and has a well-established reputation in the field of debt recovery. As a small-sized organisation, they are committed to delivering effective solutions for their clients while maintaining a professional and focused approach.

Description

• Contact clients to discuss outstanding debts and negotiate repayment plans.
• Maintain accurate records of all debt recovery activities and communications.
• Ensure compliance with legal and regulatory requirements during the recovery process.
• Collaborate with internal teams, including accounting and finance, to resolve payment issues.
• Monitor and follow up on overdue accounts to ensure timely resolution.
• Provide regular updates and reports on recovery progress to management.
• Handle customer queries related to outstanding debts in a professional manner.
• Assist in identifying process improvements for more efficient debt recovery operations.

Profile

A successful Debt Recovery Agent should have:

• Previous experience in debt recovery, collections, or a related field within accounting and finance.
• Strong communication and negotiation skills, with the ability to handle challenging conversations.
• A good understanding of relevant legal and regulatory frameworks.
• Proficiency in managing and updating financial records and systems.
• Attention to detail and the ability to work independently in a fast-paced environment.
• Problem-solving skills and a results-driven approach to work.

Job Offer

• Permanent position
• Opportunity to work in a growing organisation within the business services industry.