Job Description:

Location: Croydon, CR7 7YE

Pay Rate: £29.00 per hour

Engagement Type: Direct Engagement

Sector: NHS / Healthcare

Department: HR & OD

RHC 360 Solutions is currently recruiting for an experienced Employee Relations Manager to support an NHS Trust based in Croydon, CR7 7YE.

This is an excellent opportunity for a strong ER professional with NHS experience to join a busy HR & OD team and provide expert support across complex employee relations matters.

Important: NHS experience is essential for this role. Please only apply if you have previous Employee Relations experience within the NHS.

Key Responsibilities:

As the Employee Relations Manager, you will:

• Manage and support a specialist Employee Relations team

• Provide expert ER advice to managers and senior stakeholders

• Manage complex ER cases, including disciplinary, grievance, capability, dignity at work and sickness-related matters

• Support and lead complex investigations, hearings and formal casework

• Ensure ER cases are managed fairly, consistently and in line with Trust policies, ACAS guidance and employment legislation

• Liaise with Trade Union representatives where required

• Support policy development, process improvement and ER reporting

• Monitor ER case progress, KPIs, trends and timelines

• Support managers to resolve people issues effectively and professionally

• Promote a compassionate, fair and consistent employee relations approach

Essential Requirements:

• Previous NHS Employee Relations experience is a must

• Strong experience managing complex ER cases

• Experience with disciplinary, grievance, capability and investigation processes

• Strong knowledge of employment law, ACAS guidance and HR best practice

• Experience working in a large, complex and unionised environment

• CIPD qualified and registered

• Degree level education or equivalent experience

• Experience advising senior managers and stakeholders

• Strong report writing and communication skills

• Ability to manage competing deadlines and sensitive cases professionally

• Good IT skills, including Microsoft Word, Excel and PowerPoint

Desirable:

• Previous Band 7 NHS ER Manager experience

• Experience managing or supervising ER Advisors / HR staff

• ESR experience

• PRINCE2 qualification

• Postgraduate Certificate in Employment Law

Candidate Profile:

We are looking for a confident and experienced Employee Relations professional who can work independently, manage complex casework and provide clear, professional advice to managers. The ideal candidate will have strong NHS experience and be comfortable working in a fast-paced, sensitive and highly confidential HR environment.