Job Description:

Import Coordinator

We are a small, fast-growing customs clearance agency specialising in Fresh Produce imports from Europe and Morocco. As a team of Eleven, we pride ourselves on being agile, responsive, and dependable. We’re looking for someone that’s enthusiastic and flexible, someone who thrives in a close-knit team environment and is eager to grow with us. This is a fantastic opportunity to join a business where your contributions will be valued, and your role can evolve as we expand.

Responsibilities of the Import Coordinator include:

• Submitting customs entries efficiently and accurately.
• Review, and maintain import documentation, including commercial invoices, packing lists, phytosanitary and POAO certificates, whilst ensuring all documents are accurate and fully compliant with HMRC.
• Manage both personal and shared mailbox, tracking and responding to queries in a timely manner.
• Communicate clearly with multiple Government authorities.
• Track shipments and update customers and hauliers on progress.
• Be a point of contact for customer queries and status updates.
• Keeping various trackers accurate and up to date.
• Liaise with hauliers, customs agents, suppliers, and internal team to resolve delays or compliance issues.

Requirements

• Must be well organised, proactive and able to prioritise their workload.
• Must be able to co-ordinate multiple tasks and shipments throughout the day, within a fast-paced environment.
• Previous customs experience is an advantage, but not necessary.

Benefits

Quarterly profit share

Medical insurance