Internal Account Manager

Job description

Inspire Resourcing are delighted to be recruiting an Account Manager on behalf of a growing, ambitious SME that designs and manufactures solutions for leading brands across the UK.

This is an excellent opportunity for an experienced Account Manager who thrives on building relationships, growing customer spend, and taking real ownership of their accounts.

You won’t find a corporate, process‑heavy environment here. Instead, you’ll be joining a close‑knit, family‑run business where everyone contributes, takes responsibility, and rolls their sleeves up to get the job done. If you’re someone who enjoys making things happen, picking up the phone, and seeing the direct impact of your work on business growth, this role will suit you perfectly.

The Role

You will take ownership of a portfolio of existing customer accounts, developing strong relationships and identifying opportunities to increase revenue and engagement.

Alongside managing existing business, you’ll handle inbound enquiries, qualify opportunities, follow up quotations, and help convert opportunities into sales.

Key Responsibilities:

• Managing and developing relationships with existing customers
• Growing account spend through proactive account management
• Following up quotations and progressing opportunities through to order
• Handling inbound enquiries and qualifying customer requirements
• Building relationships with brand owners and decision‑makers
• Proactively contacting customers to understand upcoming projects
• Maintaining accurate CRM records and pipeline visibility
• Managing opportunities from enquiry through to order
• Working closely with internal teams to ensure an excellent customer experience
• Taking ownership of your accounts and delivering against agreed sales objectives

Key Responsibilities

• Account Management
• Internal Sales
• Business Development
• Sales Executive / Sales Consultant roles
• A confident and professional telephone manner
• Experience managing customer accounts and developing relationships
• Strong commercial awareness
• The ability to identify opportunities and grow account revenue
• Experience using CRM systems
• Excellent organisational skills
• A proactive, self‑motivated approach
• Strong communication and relationship‑building skills
• A positive, “can‑do” attitude
• Join a growing business with ambitious plans
• Be part of a small, supportive and close‑knit team
• Have direct exposure to decision‑makers
• Enjoy genuine autonomy and responsibility
• Influence business growth and customer relationships
• Progress your career as the business continues to expand

Requirements

Account Management

Internal Sales

Business Development

Sales Executive / Sales Consultant roles

We also have vacancies for administrators, drivers, accountants, FLT drivers, welders, warehouse, IT, sales, CNC machinists, electricians, buyers and marketing staff.

Reference 225782268