Job Description:

LCV Service Advisor – Dagenham

£32,000 - £42,000 per annum (including bonus)

An exciting opportunity has arisen for an experienced LCV Service Advisor to join a busy and successful commercial vehicle dealership in Dagenham.

We are looking for a customer-focused individual with experience in the commercial vehicle sector who thrives in a fast-paced environment and is passionate about delivering exceptional customer service. This is an excellent opportunity to join a supportive team with fantastic earning potential and career progression.

Key Responsibilities

• Welcoming customers and managing their light commercial vehicle service and repair requirements.

• Booking LCVs in for servicing, maintenance and repairs.

• Liaising closely with the workshop to ensure repairs are completed efficiently and on time.

• Keeping customers informed throughout the repair process.

• Preparing estimates, invoices and processing payments.

• Maximising service department opportunities while maintaining excellent customer satisfaction.

• Ensuring all manufacturer and dealership processes are followed.

The Ideal Candidate

• Previous experience as a Service Advisor, ideally within the commercial vehicle or motor trade sector.

• Excellent communication and customer service skills.

• Strong organisational skills with the ability to manage a busy workload.

• A professional, proactive and team-focused attitude.

• Good IT and administrative skills.

• Full UK driving licence preferred.

What's on Offer

• £32,000 - £42,000 per annum (including bonus).

• Competitive bonus structure.

• Ongoing manufacturer training and career development.

• Friendly and supportive working environment.

• Opportunity to join a well-established commercial vehicle dealership.

• Genuine opportunities for career progression.

If you're an experienced LCV Service Advisor looking for your next opportunity in Dagenham, we'd love to hear from you. Apply today!