Job Description:

National Account Manager

Sittingbourne

A fantastic opportunity has arisen for an experienced National Account Manager to join a successful business operating within a fast-paced commercial retail supply environment.

This is a varied and commercially focused role where you will take responsibility for the growth and development of key national accounts, working closely with household-name customers to identify new opportunities, develop product ranges and achieve sales targets.

If you are organised, commercially aware, confident building strong customer relationships and enjoy managing multiple projects at once, then carry on reading!

Duties for this busy National Account Manager role include:

• Managing and developing key national customer accounts to support sales growth.
• Identifying new sales opportunities through product ranges, promotions, pricing and route-to-market opportunities.
• Presenting sales and category analysis to key stakeholders.
• Managing projects through internal processes to ensure customer expectations and deadlines are met.
• Working closely with customers to manage existing product catalogues and introduce new product ranges.
• Managing day-to-day customer relationships and resolving or escalating issues where required.
• Working alongside Supply Chain teams to manage product lifecycles, new product selections, stock levels and lead times.
• Monitoring competitor activity, product ranges and market trends.
• Managing pricing and customer data, ensuring information remains accurate and up to date.
• Coordinating product samples through internal departments, including design checks, testing, photography and showroom processes.
• Liaising with internal teams including Operations, Supply Chain, Transport and Design to ensure customer requirements are met.
• Supporting the wider National Accounts team with ad hoc customer enquiries.

To be successful for this role, you must have/be:

• 2–3 years’ experience within an Account Manager role.
• Previous experience within a similar retail, buying or marketing role would also be considered.
• Strong commercial awareness with the ability to identify sales opportunities.
• Good working knowledge of Microsoft packages.
• Experience using Microsoft Navision would be advantageous.
• Exceptionally high standards with meticulous attention to detail.
• Strong organisational skills with the ability to manage multiple projects and priorities.
• Excellent written and verbal communication skills.
• A positive, enthusiastic and approachable personality.
• A self-starter who is confident taking responsibility and using their own initiative.
• Strong problem-solving skills.
• A flexible and proactive team player.

You will be joining a small but productive commercial team where you will play an integral role in developing customer relationships, growing key accounts and identifying new commercial opportunities.

If you have strong account management experience, enjoy working in a fast-paced environment and are looking for an opportunity where you can really take ownership of your accounts, apply today!