Job Description:

Regional Operations Manager – Multi-Site Healthcare Services (Domiciliary)

£50,000 – £65,000 + Benefits (DOE)
Hybrid Working
Ongoing Training & Development

Apex is proud to be partnering with one of the fastest-growing healthcare providers in Europe, headquartered in London. Due to continued expansion across England, our client is seeking an experienced Regional Operations Manager to oversee multiple service locations and operational teams across the region.

The organisation delivers innovative, technology-enabled healthcare services, combining in-home nursing care, virtual consultations and medication support to improve patient outcomes and accessibility.

This is an excellent opportunity for a proven operational leader with multi-site management experience who is passionate about delivering high-quality care, driving performance and supporting the growth of a dynamic healthcare business.

As Regional Operations Manager, you will be responsible for the operational performance, compliance and growth of multiple service locations across England. Working closely with senior leadership, you will provide strategic direction and hands-on support to ensure services consistently deliver exceptional standards of care and operational excellence.

Key Responsibilities of the Regional Operations Manager.

• Oversee the day-to-day operational performance of multiple sites across England, ensuring consistent service delivery and compliance standards.
• Lead and support regional management teams, providing guidance, coaching and performance management.
• Drive organisational objectives across service quality, operational efficiency, growth and employee engagement.
• Ensure all locations operate in line with CQC regulations, internal policies and industry best practice.
• Work closely with Compliance, Quality and Learning & Development teams to implement continuous improvement initiatives.
• Monitor KPIs, operational performance and financial targets across the region, taking proactive action where required.
• Identify opportunities to improve service delivery, customer satisfaction and employee experience.
• Support the mobilisation and integration of new services and locations as the organisation continues to expand.
• Build strong relationships with internal stakeholders, healthcare professionals and external partners.
• Manage regional budgets, resources and workforce planning to maximise operational effectiveness.

Requirements of the Regional Operations Manager

• NVQ/SVQ Level 4 or 5 in Health and Social Care (or equivalent).
• Previous experience in an Operations Manager, Regional Manager or Multi-Site Manager position within the healthcare or domiciliary care sector.
• Proven experience managing multiple locations and operational teams across a large geographical area.
• Strong knowledge of CQC regulations, governance frameworks and compliance requirements.
• Demonstrated ability to drive performance, improve quality standards and lead successful operational change.
• Excellent leadership, communication and stakeholder management skills.
• Experience managing budgets, resources and operational performance metrics.
• Full UK Driving Licence and willingness to travel regularly across England.

If you are dedicated an ambitious Regional Operations Manager looking for their next exciting opportunity, and have a strong background in domiciliary care then please apply now.

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