Job Description:

Roadside Recovery Technician – EV Charging Support

Locations:

• South M25 / West Kent (3 Roles)

Salary: £20 per hour + Overtime + Bonus (43,680 plus on call plus bonus)
Shift Pattern: 4 on / 4 off – 12 Hour Shifts
Start Date: 22nd June

Our client  is expanding following major contract growth within the EV roadside support sector. They are now looking to recruit multiple Roadside Recovery Technicians to support electric vehicle drivers requiring roadside charging assistance and light vehicle support.

This is not traditional “tow truck” recovery work. The role focuses on helping stranded EV drivers safely get moving again through rapid roadside charging support, battery assistance and customer care.

The Role

You will attend roadside breakdown situations involving electric vehicles and provide safe, professional assistance to customers. The position is customer-facing and requires somebody who can remain calm under pressure and deliver a reassuring service experience.

Key Responsibilities

Providing roadside EV charging support using company-provided equipment

Assisting customers who have run out of charge

Carrying out basic roadside support including 12V battery changes

Remaining with customers where additional support or recovery is required

Ensuring all work is completed safely and professionally

Delivering excellent customer service during breakdown situations

Working closely with the wider roadside and control teams

Ideal Background

We are keen to speak with candidates from:

Roadside recovery

Breakdown assistance

Vehicle recovery

Automotive service backgrounds

Ex-military vehicle/mechanical personnel

EV or hybrid vehicle environments

Requirements

• Previous roadside recovery or breakdown experience preferred
• Ability to remain calm and professional under pressure
• Comfortable working independently
• Basic mechanical knowledge
• Able to change and test 12V batteries
• Full UK driving licence
• ADR qualification beneficial but not essential

What’s On Offer

• £20 per hour
• Overtime opportunities
• Bonus scheme
• Company van and EV charging equipment provided
• 4 on / 4 off shift rotation
• On-call allowance and support
• Growing business with long-term opportunities

Shift Details

• Day Shift: 7am – 7pm
• On Call: 7pm – 7am
• 4 days on / 4 days off rotation

Recruitment Process

• CV submissions taking place this week
• Second interviews scheduled for the end of next week
• Start date: 22nd June

Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds.