Service Director

Job description

The Opportunity

We are representing an ambitious, privately owned mechanical and HVAC contractor with annual turnover of approximately £4–5 million and exciting plans for continued growth.

The business is looking to appoint a Service Director to take full ownership of its Service & Maintenance division and lead the next stage of its development.

This is far more than a traditional service management role.

It's an opportunity for an entrepreneurial, commercially minded and technically strong individual to take responsibility for an entire business area, shape its direction and play a major role in the future of a growing company.

You'll have genuine autonomy to make decisions, develop customer relationships, build your team and grow the division into a significant revenue stream.

Your Responsibilities

• Full divisional ownership: Take responsibility for the operational and commercial performance of the Service & Maintenance division.
• Business growth: Win new maintenance contracts, develop existing customer relationships and build recurring revenue.
• People leadership: Manage, mentor and expand a team of HVAC service engineers.
• Operational delivery: Oversee planned maintenance, reactive repairs, servicing and breakdown support across commercial and domestic clients.
• Commercial management: Own quotations, pricing, budgets, profitability, resource planning and customer retention.
• Technical leadership: Provide expertise across air conditioning, chillers, AHUs, ventilation, heating and wider mechanical building services.
• Strategic direction: Work directly with the company directors to shape the division's growth strategy, processes and long-term direction.

About You

We're looking for someone with a strong HVAC service and maintenance background, the technical credibility to lead engineers and the commercial ambition to grow a business.

You'll ideally bring:

• Strong technical knowledge of HVAC systems and mechanical services.
• Proven experience managing service engineers, maintenance contracts or service operations.
• Good commercial understanding of pricing, profitability and business development.
• Confidence to make decisions independently and take accountability for results.
• Excellent customer relationship and leadership skills.
• An entrepreneurial mindset and genuine desire to build and grow a division.

You may already be a Service Director, Head of Service or experienced Service Manager looking for greater autonomy, responsibility and career progression.

Your ambition, attitude and commercial drive matter just as much as your current job title.

Why Join?

Real ownership: Take control of an entire division, with the authority to shape how it operates and grows.

Genuine autonomy: Freedom to make decisions, implement ideas, develop your team and influence business strategy.

Direct access to decision-makers: Work closely with the owners of a privately held business, without layers of corporate bureaucracy.

Established foundations: Join a profitable, growing contractor with existing customers, an established reputation and significant opportunities to expand its service offering.

Outstanding career prospects: As the division develops, so does your scope, influence and opportunity for financial reward.

Make your mark: Build something of your own within an established company that genuinely wants you to succeed.

The Bottom Line

We're not looking for someone who simply wants to manage a service department.

We're looking for someone who wants to own it, grow it and shape its future.

If you're an ambitious HVAC professional who wants genuine responsibility, commercial freedom and the opportunity to build a substantial business division, we'd love to hear from you.

Reference 225746822