Student Welfare & Security Officer

Job description

Student Welfare & Security Officer



Ad Hoc Campus Opportunities | Higher Education Sector

Location: BN2 postcode area, South Coast

Pay Rate: £14.44 -15.21 per hour (PAYE)

Contract Type: Ongoing, Ad Hoc Assignments

Shift Pattern: 12-hour shifts (7am-7pm or 7pm-7am), across any 7 days per week

Start Date: From November 2026

We're building a small, dedicated pool of reliable and professional individuals to support a busy higher education campus during periods of annual leave, absence and additional operational requirements.

This is not a traditional door supervision role.

We're looking for approachable, customer-focused individuals who can provide reassurance, guidance and support to students, staff and visitors. The successful candidates will play an important role in promoting student well-being, undertaking welfare checks, signposting support services and helping create a safe, secure and welcoming campus environment.

If your experience comes from customer service, housing support, care, student support, hospitality, community engagement, welfare services, education or security with a strong customer-focused approach, we'd love to hear from you.

The Role

You could be working as security across a variety of campus locations including:

• General campus
• Student accommodation and halls of residence
• University libraries
• University events and public-facing areas

Typical duties may include:

• Providing a visible, professional and approachable presence across campus
• Supporting students who may be distressed, vulnerable or require assistance
• Conducting welfare checks where there are concerns for student well-being
• Signposting students to relevant support services
• Assisting visitors, students and parents with queries and guidance
• Monitoring buildings and grounds and reporting concerns
• Supporting access control and general security procedures
• Helping maintain a safe, inclusive and welcoming environment for all campus users

What We're Looking For

We're particularly interested in candidates who are:

• Friendly, approachable and genuinely enjoy helping people
• Excellent communicators with strong customer service skills
• Calm, reassuring and professional under pressure
• Comfortable dealing sensitively with welfare and well-being concerns
• Reliable, punctual and flexible to work at short notice
• Confident working independently and as part of a team
• Looking to support students in a positive and caring environment

Essential Requirements

• Valid SIA Door Supervisor Licence
• Full UK Driving Licence (driving university vans will form a part of this role)
• Ability to obtain or hold a Standard DBS Check
• Two years' employment references
• Right to Work in the UK

Training & Development

Full paid training is provided.

Training may include:

• Paid shadow shifts with experienced team members
• Online learning programmes
• Face-to-face training sessions
• Site-specific inductions
• Ongoing development across multiple campus environments

All mandatory training and induction time is fully paid.

Successful workers will initially complete a paid 12-hour shadow shift before being signed off for independent working.

Why Apply?

• £14.44 per hour PAYE
• Paid training and shadowing
• Flexible ad hoc assignments
• Opportunity to support students and make a genuine difference
• Varied work across a dynamic educational environment
• Welcoming team culture focused on well-being, support and service

Please Note

This is not a traditional door supervision/security role. Success in this position comes from strong communication skills, empathy, sound judgement and a commitment to supporting students, staff and visitors in a welcoming university environment.

Apply today to join our Student Welfare & Safety Officer talent pool and help support a safe, welcoming and inclusive campus community.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Reference 225760327

Apply Now

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