Job Description:

Temporary Savings Administrator

📍 Tonbridge | 🕐4 days per week | 📅 2-Month Contract | £19.54 per hour

Do you have experience in banking and want to apply this to your next role? Perhaps you are between jobs and want to earn some money over the summer period. Or maybe you have working in another area of banking but want to take some time out whilst still 'keeping your hand in'.

We are currently seeking a Temporary Savings Administrator to join a busy and supportive team in Tonbridge. so candidates with banking experience at any level are encouraged to apply.

Working hours are 08:30 to 5:00pm with a 30-minute lunch break.

4 working days: Monday/Tuesday/Thursday/Friday.

This will be in a lovely office with access to parking, the town centre and local amenities.

The Role

As a Temporary Savings Administrator, you will play a key role in supporting the Savings Team in a high-volume environment. You will be responsible for delivering excellent customer service to savers while ensuring all processes are handled accurately, efficiently, and in line with regulatory requirements.

Key Responsibilities

• Act as a first point of contact for customer enquiries via phone, email, and correspondence
• Process customer contact forms promptly and accurately
• Carry out Anti-Money Laundering (AML) checks on personal and business accounts
• Maintain accurate and up-to-date records on internal systems
• Support with preparing Suspicious Activity Reports (SARs) where required
• Liaise with internal departments including Compliance and Lending Administration
• Provide management information relating to customer activity when required
• Assist with general administration including data entry, filing, scanning, and mail merges
• Support marketing data cleansing and communications

About You

We're looking for someone who is detail-oriented, organised, and passionate about delivering excellent customer service.

Essential:

• Experience of working in a banking/professional services environment
• Understanding of AML procedures
• Strong data entry and administrative skills
• Excellent written and verbal communication skills
• Confident telephone manner
• Good working knowledge of Microsoft Office (Word, Excel, Outlook)
• GCSEs (or equivalent) including Maths and English

Desirable:

• Knowledge of savings products
• Experience with mail merge
• Understanding of banking systems and processes
• Customer service qualification

Personal Attributes

• Strong attention to detail and accuracy
• Ability to work independently and manage workload effectively
• Team player with a proactive mindset
• Flexible and able to work additional hours during busy periods
• Committed to resolving customer queries and delivering a high standard of service

*AMAZING* Benefits of becoming an Office Angels Temp:

• Weekly Pay - every Friday!

• Up to 28 days annual leave

• Dedicated consultant to support your job search

• First opportunity to see permanent positions

• Access to free eyecare vouchers

• Temp of the Month awards

• Timesheets can be completed on mobile devices

• Perks at work

• Discount schemes
• Access to Well-being platforms

Next steps…

If you're interested in this position and have the skills and attributes listed above then please apply today.

This role is being managed by Rhannon Winn - Tunbridge Wells Office Angels.

* If you're suitable and your skills match the role you'll receive an e-mail from us. Remember to call us on (phone number removed) ASAP/within 24 hours to discuss the position in further detail with Rhiannon or Carly. We look forward to your application.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.