We have an exciting opportunity for a Complaints Officer to join our Contracts and Compliance Team. This role plays a vital part in ensuring our customers receive a high-quality service by managing complaints, resolving enquiries, and providing essential ... Read more

Investigating and resolving Stage 1 and Stage 2 complaints in line with the Housing Ombudsman Complaint Handling Code. Carrying out thorough, evidence-based investigations using tenancy records, repairs history, policies and correspondence. Writing clear,... Read more

We're thrilled to offer an exciting position based in Maidstone who are looking for predominantly remote complaints investigators for the 3 months ongoing, at the rate of £18.70 per hour umbrella. Role is predominantly remote (wfh) with occasional office ... Read more

Complaints Resolution Officer. Temporary, Full Time – 6 Months. £28 - £30 per hour (Umbrella. Location: Basildon. We are supporting to recruit three Complaints Resolution Officers on a full-time, 6-month temporary basis. The role requires a minimum of 3 d... Read more