Job Description:

We have an exciting opportunity for a Customer Service Advisor. You will be responsible for providing excellent customer service and administrative skills.

Initially, you will be based full-time in onsite in West Malling for training, with the option for hybrid working afterward.

What You'll Do as the Customer Service Advisor:

• Provide excellent customer service to existing and new customers
• Build strong relationships with customers and colleagues
• Communicate with customers via email and phone
• Promote their products and services

Key skills for the Customer Service Advisor:

This role is for you if you have:

• Customer service experience (ideally within a banking service environment or similar)
• Excellent verbal and written communication skills
• Team player abilities
• Ability to work well under pressure
• Good time management and prioritisation skills
• Proficiency in MS Office

If you're ready to make a difference, apply now and become a Customer Service Advisor!